These terms and conditions govern the use of Creative Trends Jewellery’s website located at www.creativetrends.com. Please take a few minutes to read our Terms & Conditions so you are aware of the respective rules for shopping at our store, using our website, and defining your rights and responsibilities as a client.
By visiting our website or placing an order, you accept these terms. If you have any queries, don’t hesitate to contact us — we are always here to help.
Use of Our Website
You may use our website only for lawful purposes and not interfere with its functionality when you are browsing or shopping. The content of our site, including product descriptions, images, and designs, is the property of Creative Trends Jewelry. Do not use it without our written permission.
Privacy Policy
We care about your privacy. When you shop with us, we collect personal and/or payment information (such as name, email, address, payment method, and credit card/debit card details) that we utilize to carry out your order and improve your experience.
We don’t sell your information to anyone, and we only share it with trusted partners (such as payment processors and delivery companies) when necessary.
We also use cookies to improve your shopping experience. To learn more, please read our full [Privacy Policy].
Orders and Payments
All orders must be paid in full at the time of purchase. We accept major credit/debit cards through secure payment gateways. We will confirm your order via email as soon as it is placed.
Orders cannot be changed once they are placed, so please be sure to verify your shipping address and item details before proceeding. We’re not responsible for incorrect information.
Shipping Policy
- Processing Time
We process orders within 3 business days. If you have custom orders, they will usually take longer based on design and materials.
- Shipping Charges & Delivery Timeline
Shipping costs are based on your location and the shipping method selected. Estimated delivery times are:
- Standard Shipping: 5 business days
- Express Shipping: 3 business days
You’ll receive a tracking number once your order ships.
- Lost or Stolen Packages
We are not responsible for any items lost or stolen once your package has been delivered. If your package does not arrive, please reach out directly to the shipping carrier for assistance.
Return & Refund Policy
We want you to love your jewelry! If something isn’t right, though, here’s how returns and refunds work:
- Returns
We accept returns within 7 days of delivery. Items must be:
- Unused and unworn
- In their original packaging
- In the same condition you received them
To start a return, please contact us first. Customers are responsible for return shipping costs.
- Refunds
We will notify you once we’ve received and inspected your returned item and let you know if the refund was approved or not within 7 days. Shipping fees cannot be refunded.
- Exchanges
We will happily replace items if they are defective or damaged upon arrival. Do not forget to contact us to report the problem within 3 days of delivery with photos and details.
- Non-Returnable Items
Custom or personalized jewelry is made for you and cannot be returned or refunded unless there’s a quality issue or damage.
Product Descriptions and Variations
The pieces are handmade and, therefore, unique; slight differences in color, form, or texture are possible. We try to represent the products as accurately as possible, but the settings of your screen and the lighting can alter the perception of the items even online.
Intellectual Property
All content, designs, images, logos, product names, etc., on this website belong to Creative Trends Jewelry. The content cannot be copied, reproduced, or used in any way without written permission. We strive to produce original works, and we thank you for respecting them.
Contact Information
If you have any questions about your order, our policies, or anything else, please don’t hesitate to get in touch. We aim to help make your experience as seamless and pleasant as possible.
Creative Trends Jewelry
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Business Address: [Insert Business Address]
Changes to These Terms
Our Terms and Conditions may be updated occasionally to reflect changes to our service or policy. When that happens, the revised version will be added here. By continuing to use our site, you accept the new version.
